Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.
We can help you find:
Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.
We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement in a mutually agreed timeframe.
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
If you any questions on our fees, please ask a member of staff.
The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). Generally this will be a 1 years contract with a 6 months break clause, there may be an opportunity after to re new your contract for a further agreed period.
We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.
In the event of maintenance being required if your property is managed by Cromwells please telephone / email us at the earliest possible time in order to minimise any problem that could subsequently arise. If you property is managed directly with the Landlord please contact them at the earliest possible time also.
You cannot have any pets unless we have permission from the landlord/ourselves in writing.
YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.
The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.
Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.
For anyone looking to sell their property, I would 100% recommend Cromwells in Cheam Village! Nicky was fantastic.
Unfortunately our first buyers messed us around and pulled out of the sale quite far down the line but Nicky was there to get us through it and turn things around within a matter of days. She reassured us that she would do all that she could to sell our house so that we wouldn't loose our onward purchase. True to her word she held and open day and sold our house that weekend! She was very professional and always kept us in the loop with any progression & updates, even on her days off!! This is the 2nd time we have used Cromwells / Nicky & would definitely use them again in the future. Thanks again Nicky & everyone that played a part in our move.
We have dealt with Cromwells Estate Agency on a few occasions over the years.
Recently they 'sold' our house. Orla - Phil and Ian could not be more helpful. Orla was simply a joy to work with. The entire team - always professional in their approach. A great ' LOCAL' agency - Use them with confidence!!
In a difficult period for selling flats, Cromwells did a great job at rustling up interest in our property. They were very good at expediting through our sale, co - ordinating with solicitors etc on our behalf. Very responsive and offer great value for money. I have used them twice now and will be using them again in the future, highly recommend.
When you get the result you hope for it's easy to offer praise, but Nicky at Cromwells did a superb job at looking after both the buyer and myself we beyond what should reasonably be expected. Well done and I say that with over 40 years of experience of the world of Estate Agency, and nice to see a firm delivering what you hope for and expect from them. Thank you Cromwells and especially Nicky. Best Wishes, Roger Slater
We appointed Cromwells in January, and dealing with Ian was a pleasure. He is very knowledgeable and was able to move the sale along really well. It was really helpful to use a local firm with local knowledge and I'd recommend them and use them again. Thanks !
Siobhan and Clare were both fantastic in helping us sell our home, supporting us well throughout the whole process which was hugely appreciated ( including when we were under time pressure to exchange) Thanks again !
We have recently purchased our residence with Cromwells Estate Agent. We must admit the professionalism and the extra client care shown from the very first day we met Charlotte for a viewing the property and until the date the sale completed. Wow!! Really glad to have Charlotte from Cheam as our main point of contact in completing the sale. We would highly recommend Cromwells Estate Agents Excellent service! Thank you!
I had the pleasure of dealing with Orla throughout the sale process. She was very reliable in coming back to me and very proactive throughout the whole transaction.
Thanks Orla :)
We've had a great experience buying our first property with Cromwells. Clare and Siobhan were very helpful in guiding us through the process as well as updating us on a regular basis.
From start to finish Cromwells have been fantastic! Jason talked us through in detail the value of our house and came prepared with an extensive history of our property. Nikki and Charlotte were great throughout, always communicating with us on the progress of our sale. Nikki always spoke positively about our property and had a warm and friendly manner. Overall I would highly recommend Cromwell's, Cheam and look forward to working with them again in the future.
The team at Cromwells have been fantastic in the sale of our house. Phil was very friendly, professional and easy to talk to with regard the valuation. Orla and Ian supported the sale amazingly with numerous calls and emails answered quickly and efficiently, liaising with solicitors and buyers effectively and really worked hard in getting the sale through as quick as you could. Thank you! Would definitely recommend it.
Highly recommend Cromwells Worcester Park - we recently sold our house with them, and the team were extremely professional and supportive. In particular Siobhan was exceptional, and the most efficient and proactive person I have ever worked with, exactly what you want to help a house sale go through smoothly.