Question 1

What deposit is required and how will I get it back?

Accepted Answer

The deposit normally equates to 5 weeks' rent (or 6 weeks if annual rent is £50,000 or over) and will be held throughout the tenancy in a government-approved deposit scheme. It will be returned at the end of the tenancy subject to the property being left in good condition without any claim for potential damages beyond fair wear and rent being paid up to date.

Question 2

How often will the property be inspected?

Accepted Answer

We have an obligation to conduct regular inspections of all tenanted accommodation to ensure the property is not in need of repair, that you are looking after the property, and to discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.

Question 3

What happens if there is a maintenance issue?

Accepted Answer

If your property is managed by Cromwells, please telephone or email us at the earliest possible time to minimise any problem that could subsequently arise. If your property is managed directly with the landlord, please contact them at the earliest possible time.

Question 4

Can I have a pet?

Accepted Answer

You cannot have any pets unless we have permission from the landlord in writing.

Question 5

Do I need insurance?

Accepted Answer

Yes. You should consider taking out contents insurance to cover accidental damage to the landlord's contents, buildings, fixtures, and fittings. The landlord is responsible for insuring the building.

Question 6

Who is responsible for Council Tax and other bills?

Accepted Answer

Utility bills, including Council Tax, are your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.

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Tenant Questions Answered

Available Properties to Rent

Boscombe Road, Worcester Park, KT4

Welbeck Road, Carshalton, SM5

St. Clair Drive, Worcester Park, KT4

Crossways, Sutton, SM2

Boscombe Road, Worcester Park, KT4

Welbeck Road, Carshalton, SM5

St. Clair Drive, Worcester Park, KT4

Crossways, Sutton, SM2

Boscombe Road, Worcester Park, KT4

Welbeck Road, Carshalton, SM5

St. Clair Drive, Worcester Park, KT4

Crossways, Sutton, SM2

Boscombe Road, Worcester Park, KT4

Welbeck Road, Carshalton, SM5

St. Clair Drive, Worcester Park, KT4

Crossways, Sutton, SM2

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